
Important Recall Notice for SKYSCRAPER & SKYSCRAPER WIRE
Dear Valued Customer,
Thank you for your continued support of grounds.
We are reaching out to inform you of an important quality issue concerning certain units of our& SKYSCRAPER and SKYSCRAPER WIRE shoes sold since April 2025. It has come to our attention that some pairs may not meet our strict quality standards due to insufficient bonding between the upper and midsole, as well as between the midsole and outsole.
We sincerely apologize for any inconvenience or concern this may cause.
As a precautionary measure, we are initiating a recall of the affected products and will be offering full refunds. We kindly ask that you follow the instructions in the “Return Process Details” section below to complete the return process.
At grounds, ensuring product quality is our highest priority. We are taking immediate steps to improve our manufacturing process to prevent such issues in the future.
Thank you for your understanding and continued trust in grounds.
■ Products Affected
Product Name: SKYSCRAPER
Color:
BLACK / CLEAR NEON (ITEM ID: 1229)
GRAY NEON / CLEAR NEON (ITEM ID: 1230)
NEON / CLEAR NEON (ITEM ID: 1231)
Product Name: SKYSCRAPER WIRE
Color:
BLACK / CLEAR NEON (ITEM ID: 1232)
GRAY WHITE / CLEAR NEON(ITEM ID: 1233)
Return Process Details
To begin your return, please submit a request using the Recall Request Form linked below.
■ About the Recall Request Form
We kindly ask customers to complete the return process by filling out the Recall Request Form. Please click the link below to access the form and enter the required information as prompted.
[Proceed to Recall Request Form]
※ If you purchased the product through our online store, or the grounds STORE and have registered your email address, you will receive a separate email from customer@fools-inc.com with detailed return instructions.